Tilson HR - Senior HR Generalist
Title:Tilson HR - Senior HR Generalist
Location:Greenwood, IN
Department:Human Resources

Do you thrive in a fast-paced, highly collaborative team environment? Do you get excited when you are able to provide clients with excellent service and experiences? Tilson is seeking a Senior Human Resource Generalist to join our Human Resources Department. We are looking for a Senior Human Resource Generalist who is a prepared self-starter, driven, and exceptionally talented.

What is a Senior Human Resource Generalist?

The Senior Human Resource Generalist is responsible for ensuring client service satisfaction, client retention, risk management, regulatory compliance, and overseeing the daily operation of the Human Resource team for their assigned clients.

Here’s What You’ll Be Doing:

    • Manage client relationships from implementation process through life cycle with Tilson.
    • Oversee all aspects of daily service delivery of assigned client relationships; including ongoing assessment of strategic client needs and recommendations to meet needs and increase Tilson’s perceived value.
    • Ensure appropriate customer service expectations are met by the Tilson operational service team (HR, Benefits, and Payroll) assigned to each client.
    • Communicate frequently with other Tilson operational team members regarding client service and elevate concerns and feedback to department heads and executive management via appropriate channels.
    • Coordinate regulatory compliance related to worksite employees in various states, and the required notices and documentation for Tilson and/or the client relationship.
    • Deliver annual benefit plan renewal information to clients, including plan design and cost factors, and recommend contribution strategies from both client and employee perspective.

Here’s What We’re Seeking:

  • Bachelor’s Degree required.
  • Minimum 3-6 years of progressive Human Resources Generalist experience
    • 1-2 years Business Partner experience working with business owners, executives and/or key decision-makers required.
  • 1+ years multi-site/multi-state external client/customer service strongly preferred. PHR, SPHR, SHRM-CP, or SHRM-SCP.
  • Must have a valid U.S. driver’s license and proof of insurance.
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